Lead Times

When can I expect to receive my products?

Most products ship from our production facility in Brooklyn, NY and deliver within 10 days. For pre-order and out of stock items, expected lead times are longer depending on production time and how many people ordered the product before you. We will make sure to let you know when your product will ship. Please refer to the typical lead times below:

Collection In Stock Out of Stock
Branch 10 business days 2-4 Weeks
Mori 10 business days 4-8 Weeks
Monocle 10 business days 2-4 Weeks
Delta 10 business days 2-4 Weeks
Radient 10 business days 2-4 Weeks
Akoya 10 business days 2-4 Weeks
Quart 10 business days 2-4 Weeks
Gala 10 business days 2-4 Weeks
Palindrome 20 business days 4-5 Weeks
Mori Sconce 10 business days 4-8 Weeks
Crisp 10 business days 4-8 Weeks
Queue 10 business days 4-8 Weeks
Ledge 10 business days 5-8 Weeks

What if the product I want is not in stock?

We operate on a standard lead time ranging from 2-6 weeks depending on where we are in the production schedule. We will do our best to inform you of your lead time at time of order.

What if I have a specific deadline?

Please share your deadline with us and we will work with you to accommodate it. Rush orders can be accommodated for an additional fee. Please inquire.

Do you customize your products?

We often customize our products to suit customer needs - known to us as a modification. Typically modifications incur a charge equal to 30% of the value of the standard item. Our lead time for modified orders typically adds an additional 2-4 weeks.